When a security contract is awarded, the first day is often seen as the big moment, but in reality by the time a new team arrives on site most of the important work has already happened. This extended blog is a case study example of how we successfully mobilise new contracts at Unitrust. A successful mobilisation is about more than getting a contract operational. It is about protecting continuity, understanding the environment, bringing people with you and giving clients and

Security officers spend their working lives noticing what others miss. They watch entrances, listen for trouble, calm difficult situations and step forward when many people step back. That sense of duty is one of the strengths of our industry, but it also means we have a clear responsibility: we must look after the people who spend every shift looking after others. Working in security can be rewarding, varied and purposeful. It can also be demanding. Frontline officers may fa

With the new duty on employers to take all reasonable steps to prevent sexual harassment in the workplace coming into force this October, many organisations are reviewing their policies and procedures. At Unitrust, we are trying to go further. Rather than simply focusing on compliance, we have taken a preventative approach, by listening to our colleagues to better understand their experiences and identify where improvements can be made. Over recent months, our Director of Peo

Sometimes, it’s the most unglamorous things that can make the biggest difference. That’s one of the messages from our Compliance & ESG Director, Sarah Griffin, in her latest blog, where she shares an example of how Unitrust is turning its commitment to sustainability into practical action This week, members of the Unitrust team volunteered to spend an afternoon helping to clean up a section of the River Thames. It is the second year we have taken part in a river clean, and it

Artificial Intelligence is becoming an increasingly common part of the security landscape. From intelligent CCTV and video analytics to remote monitoring and predictive alerts, technology is helping security teams identify potential risks more quickly than ever before. With so much attention on AI, it is natural to ask whether technology will eventually replace security officers. In our view, the answer is no. AI is an incredibly powerful tool. It can analyse vast amounts of

We often only think about security when something goes wrong. when an incident occurs or a situation arises that requires immediate attention. However, how we respond to these situations from a security perspective is shaped long before an incident takes place and it often continues long after it has been resolved. Security is constantly evolving. As our society changes, so too does the security landscape, bringing new and changing risks for organisations to navigate. Advan

To mark International Security Officer Day, our leadership team spent the day visiting sites across our portfolio, delivering chocolates to every one of our security colleagues and, more importantly, taking the time to say thank you in person. The annual tradition is a simple one, but an important one. It gives us the opportunity to recognise the professionalism, dedication and commitment our officers demonstrate every day while representing Unitrust and supporting our client

Unitrust brought together colleagues from across the business to celebrate excellence at its inaugural Hero Awards, held at the iconic Tower of London on Wednesday 15 July. Created to recognise the individuals and teams who consistently go above and beyond, the Hero Awards celebrated the people whose professionalism, dedication and commitment help deliver exceptional service to clients every day. The evening recognised excellence across ten categories, from customer service a

Armed Forces Week is a moment to appreciate and recognise the service, sacrifice and commitment of our military people. It is also a reminder that for many veterans service does not end when military life does. In the security industry former Armed forces personnel continue to make a significant contribution, bringing leadership, resilience and a strong sense of responsibility into roles that protect people, places and organisations every day. Security is no longer simply ab

In our latest blog Kirsty Lay, our Head of People and Culture explains why she believes Unitrust's employee retention rate is higher than the industry standard and provides some useful insights into what motivates people to stay. The subject of recruitment frequently dominates conversations within the security industry How do we attract good people? How do we fill vacancies? How do we build the workforce needed for the future? They are all important questions however, perhap

When we talk about ESG, conversations can often feel focused on strategic targets, major announcements or headline initiatives. In reality, we find that meaningful progress and impact are built in a much less dramatic way, through lots of people across our business consistently making slightly better operational decisions at every level, over time. For us, day-to-day operational choices are what create lasting change. This can be seen in many different ways. Sometimes it is t

Type into Google “what is an SLA” and you will find it defined as an agreed set of service standards and performance expectations between a provider and a client. In the world of security, this includes things such as staffing levels, site coverage hours, reporting requirements, escalation procedures, meeting frequencies, KPIs and so on. However, good security service delivery goes beyond simply fulfilling the minimum agreed contractual requirements. Presenteeism is not an

Did you know that London’s rooftops are home to thousands of beehives? Across the city, many commercial buildings now host hives, with new developments increasingly incorporating them as part of their green building strategies and biodiversity commitments. For the past few years, we’ve been marking World Bee Day by handing out wildflower seed bags to our clients and their tenants, a small but meaningful way to support pollinators and raise awareness. A big thank you to our cl

Working in security today is not what many people think it is. It’s not about standing at a desk or responding when something goes wrong. In the environments we operate in, commercial offices and mixed-use developments, security is about people, awareness and judgement. The best security professionals today are observant, proactive and take real pride in what they do. They are embedded into the wider team on site, supporting operations, enhancing the customer experience and h

In September, we announced the integration of the Zinc Connect platform into our security operations. Six months on, it is already transforming the way we capture, manage and use information. For our clients, this digitisation and streamlining of processes has improved accuracy and made security information instantly accessible. For us, Zinc provides valuable real-time and historical insight into what is happening on the ground across our sites. This visibility is driven by Z

We are delighted to announce our 2026 Hero Awards finalists! Our Unitrust "Hero" employee awards programme was launched to celebrate the people, values and innovation that make us exceptional. The awards recognise our outstanding colleagues and teams who go above and beyond whether that is through client service, teamwork or their contributions to the wider community. It has been inspiring to read all the nominations, with so many outstanding examples of how our people are

When our people succeed, we all succeed. This belief shapes how we evolve our approach to performance, development and support for our people across our business. Our Head of People and Culture, Kirsty Lay explains how a subtle shift in emphasis is helping her team set up our people up for greater success. Kirsty Lay, Head of People & Culture Traditionally, appraisal and probation processes can lean too heavily on identifying what is not working. We have recently taken a st

Security is everyone’s responsibility. It extends far beyond operational procedures, technology or policies. It is shaped by behaviours, mindset and accountability at every level of the organisation. A strong security culture starts with awareness. Employees need to understand not only what is expected of them but why it matters. When people can clearly see how their actions contribute to safety and risk reduction, security becomes meaningful and relevant.

Selecting the right security provider is about more than protection, it’s about having confidence that your people, property and operations are in safe hands. At Unitrust, we combine experienced security professionals with the latest technology to deliver solutions that work in the real world. Every client is different, which is why we focus on understanding your risks and tailoring our services to meet them.

1 in 8 men will be diagnosed with prostate cancer in their lifetime. That statistic alone highlights why raising awareness is so important. This month, our team at Unitrust are wearing blue ribbons to spark conversations and encourage greater awareness around men’s health. Prostate cancer often develops without obvious early symptoms, which is why understanding the risks and recognising potential warning signs can make a real difference. Symptoms to be aware of include: Troub