Enhancing Client Security Operations with Zinc Connect
- Admin
- Sep 24
- 2 min read
With thanks to Jonathan Moore, Director of Operations at Unitrust
At Unitrust, our priority has always been to provide clients with consistent, reliable, and forward-thinking security services. Like many providers, we were working with inherited legacy systems, a reliance on paper processes, and fragmented technologies that made it harder to deliver the seamless service our clients deserve. We recognised that to continue setting high standards, we needed a single platform that could bring everything together and strengthen the way we operate across multiple sites.
That solution came with Zinc Connect. This integrated platform has transformed the way we manage security operations by replacing outdated processes with a digital, centralised approach. Instead of paper logs and spreadsheets, daily records are now captured electronically, ensuring accuracy and compliance while making information instantly accessible. Incident reporting has also been simplified, with structured workflows that ensure issues are escalated quickly and in line with site-specific procedures. For clients, this means a faster, more consistent response whenever action is required.
Patrols are now tracked in real time using NFC tags and geo-location, providing robust proof of presence and eliminating one of the most common gaps in traditional security systems. At the same time, our 24/7 control room is able to share live alerts and intelligence directly with teams on the ground, improving situational awareness and allowing us to take a proactive approach to emerging threats. All of this information is brought together into clear dashboards, giving both our teams and our clients an immediate view of activity across their sites.
The results have been significant. Clients benefit from greater efficiency and improved accuracy, with fewer delays and stronger compliance. Reports are centralised, timely and reliable, and the ability to manage more than 30 properties through a single platform demonstrates just how scalable the system is. At the same time, consolidating multiple systems into one has delivered cost savings that allow us to maintain competitive pricing, while our move to paperless processes has supported both client and company sustainability goals.
By investing in Zinc Connect, Unitrust has been able to strengthen the quality of service we deliver every day. For our clients, it means confidence in a security partner that not only embraces innovation but does so in a way that makes their operations safer, more efficient, and future-ready.
Find our more about the benefits of Zinc Connect by downloading our information sheet
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