Protect and Secure
UniTrust is committed to providing a “Professional Security Officer” who is trained and equipped to achieve a level of service beyond that normally expected. We place great emphasis on our training from induction to onsite training and to further development training, in order to engage our employees and create role ownership and to promote continuous improvement.
All employees of UniTrust Protection Services (UK) Ltd are fully qualified and licensed by the Security Industry Authority. Clients can be confident that our employment practices have been assessed in respect of quality and best practice for all areas of our operations. UniTrust Protection Services (UK) Ltd are SIA ACS accredited in both Security Guarding and Close Protection
Through careful recruitment, selection and comprehensive training we are able to provide the highest standard of service to our clients. All client accounts are monitored from our 24 hour control centre in North West London. If an emergency or incident occurs our team of Duty Managers can respond promptly and efficiently at all times, 24 hours per day.
We believe that effective people, client and contract management is a service that should be offered on a 24 hour a day, 365 days a year basis. Both Security Officers and Clients have the ability to contact a member of the company’s Management Team around the clock.
We continuously monitor the work undertaken by our onsite employees using a team of Contract Managers & Duty Managers who make regular random site visits on a 24 hour basis. As part of UniTrust’s quality standards, our Duty Managers and Contract Managers carry out frequent audits of the site to ensure that the standards are maintained.
Operations and Human Resources work in partnership to ensure that our staff are well supported. The commitment demonstrated by UniTrust is rarely seen in today’s security market.
The key aspects of UniTrust’s strategy in terms of contract management are as follows:
- To work in partnership with our Clients
- To listen to Clients and site based teams
- To allocate each Contract Manager a portfolio that does not see them over stretched but allows them to manage and add value
Our impressive portfolio of high profile clients and our innovative approach are testament to our leading position within the security industry.
We promise a personal response, innovative security services and a professional commitment to assure your ultimate safety and complete peace of mind at all times.