Client and Employee Testimonials
“Unitrust are a valued service partner to Ashdown Phillips and have been for many years. They are transparent in the way they operate, and both open and honest about their goals and ambitions for the business. This transparency extends into their delivery on site, and the Unitrust team work closely with our own to ensure the highest standards of service to our occupiers and clients”
Andrew Wraight – Industry Lead Facilities Management Company
I have used the services of UniTrust for over 25 years which in itself speaks volumes. They fully understand the requirements of our business and they are always prepared to evolve and work with us to meet the needs of our expanding portfolio. Management is always responsive and set high standards for themselves and the officers they provide us, who integrate themselves fully and become one of the team. There is no question that they add value to our business.
Mike Sadler – International Property Management Company
I have been associated with UniTrust Protection Services for over 16 years now. I worked for them previously as a site security supervisor, before transferring in house as a Facilities Coordinator.
In all my time, I found the management team very helpful and accessible. Now as a client I find the Security team here to be extremely helpful and always alert. If there are any issues, they continue to keep me updated throughout the crisis.
The Duty managers are always at hand an w ill respond as well to assist, should the crisis be severe, which again as a client is very comforting to know. The Contract manager is also a key player in organising monthly meetings as well as keeping me updated with outside, which in some cases has been useful to our staff.
I find UniTtrust a well-structured company from top to bottom and would not hesitate to recommend them to any clients wishing to utilise their services.
Bob Hopson - Multi National Life Science Company
“UniTrust Protection Services (UK) Ltd has provided an outstanding level of service to the Canadian High Commission. All the UniTrust Security Officers are independently resourceful, look for ways to achieve success and take great pride in their work. They engage with the staff of the High Commission with the utmost tact and diplomacy thereby building awareness and winning support for sound security parctises. They have all proven their ability to handle security related situations without raising antagonism or hostility. This ability to masterfully de-escalate tense situations has become a key to the success of the Security Team. All members of the team display a devotion to duty that is, without question, unparalleled.”
David Ridley- Security Manager
We would just like to thank UniTrust for all the hard work, commitment and support to VEIS over the past year. The service has once again been of a high standard and this is testament to the whole UniTrust team from top to bottom. We know that when we have needed to call on UniTrust they have always delivered professionally and efficiently at all times. Once again thank you for the all your efforts, and we look forward to working together in the next year, and the continuation of the delivery of the high security service that UniTrust set and meet.
Large Resource and Facility Management Company
“We have worked with the UniTrust team for some 12 years and their commitment, professionalism and reliability in all aspects of the security business are proven to be second to none.”
Nigel B. Street – UK Property Manager
Private Estate Management Company
“I have been a client of UniTrust for 16 years and would not hesitate in recommending them to any potential client. As a client, we are always looking to partner with companies who share our values and vision and who like Parexel display the critical characteristics of openness and transparency with a drive for continuous improvement. Without question, a critical success factor for Parexel has been UniTrust’s ability to tailor its service and support levels to the very specific needs of our business. Finally, I have always found UniTrust to be responsive and professional in every way and it is important for me to know that, if necessary, I can make contact with one of their senior executives at any time.”
John Johnson - Associate Director - Facilities
International Pharmaceutical Company
“The excellent communication from the UniTrust operations office means that the teams are fully briefed before each event so our time can be spent on our business and not making sure everyone knows what they have to do. We have all become one team which is a tremendous bonus for our own staff. Our need to communicate with the Unitrust office is minimal but when we do it is generally the same person which provides us with seamless continuity.”
Mike Veissid – Director
Coin & Medals Fairs
UniTrust have worked with the Royal Society since 2006 providing Static Guarding covering evenings and weekends and in addition Event Security Officers. Their dedication, professionalism and time keeping are unrivalled and are supported by the Mobile Inspectors who when and if required provide cover at a moments notice.
Gary Smith – Facilities
Central London Chartered Society
“I wanted you to know how absolutely delighted we are with the services that UniTrust have been providing our clients for the past two years. It is such a pleasure dealing with each and everyone of your employees. They have all proved themselves to be absolutely professional in every aspect of their work, diligent, trustworthy, approachable and above all friendly. They also go over and above the call of duty and are happy to muck in at all levels and work as part of a team. The management have been quick to respond to any queries and are friendly, approachable and have always treated us as a valued client. It goes without saying, that I would have no hesitation in recommending UniTrust as a first rate security company operating in central London”
Caroline Baker - Executive PA and Property Management Company